Macdonald Berystede Hotel & Spa Ascot , Ascot (Berkshire)

I had a mixed experience at the hotel. While the spa treatments were absolutely amazing and the staff there were incredibly friendly, other aspects of my stay fell short. For instance, the dining service was quite poor, and there were several minor disruptions that affected the overall enjoyment of my visit. Overall, if you're looking for a relaxing spa experience, this place has potential, but some areas need improvement.

We had a generally enjoyable stay at the hotel, with beautifully decorated festive areas and a fantastic breakfast. The staff were exceptionally helpful and friendly, making our experience pleasant. However, the room felt a bit dated and had some maintenance issues, and the spa staff could have been more welcoming. Overall, it was good value for money considering the amenities and dining options.

I had a mixed experience at this hotel. The communal areas were beautifully designed, and the spa facilities were a major highlight. However, my room had a frustrating layout with low ceiling beams, and the dining options left a lot to be desired. Overall, while there were some enjoyable aspects, I wouldn't rush back due to the service inconsistencies and dining disappointments.

I had a generally good experience at this hotel, especially with the lovely autumn package that included a spa treatment and dinner. The grounds are beautiful, and my room was spacious and comfortable. However, the spa was disappointing, with limited facilities available, and the breakfast service was quite slow. Overall, it was an enjoyable stay but had areas that could use improvement.

The hotel has potential with beautiful gardens and a good variety of dining options. However, the overall cleanliness and upkeep of the facilities, especially in the spa area, need significant improvement. I encountered several maintenance issues and a lack of attention to detail during my stay, which diminished the overall experience.